Archive
The work, in three chapters.
Disruption, ownership and applied technology — how I think, build and lead.
Disruption Officer
The defining mandate.
Redesign the operating model. Modernize the technology. Restructure the teams. Lead the cultural shift required to make the new system work.
Braveheart
The ownership chapter.
A real operating company acquired, rebuilt and run — with financial, human and client consequences attached to every decision.
Applied AI and Systems
Technology inside the operating model.
Automated reporting, institutional memory, repetitive work removed and applications designed around how the organization actually operates.